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OUR COVID-19 STATEMENT

At Diesel.com we have implemented various measures to minimize the risk our employees and customers may be exposed:

SAFETY AND HYGIENE MEASURES

  • We’ve strengthened health and hygiene measure in our distribution center in line with advice from the World Health Organisation and the local authorities

  • We kindly ask for your understanding in case any delays in shipping occur since we’ve implemented a social distancing plan for teams operating in our distribution centers that may temporary slow processing

  • We are proactively working with our shipping partners in order to guarantee that all appropriate health and hygiene standards are adhered to

SERVICE LEVEL

  • Store deliveries and returns are temporarily out of service but we guarantee free home deliveries on all orders

  • Our Customer Service is regularly operating: If you have any queries, please do not hesitate to contact it

  • Extended and flexible return period : the returns period has been extended to 30 days

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.

 

We will respont to every message within 1 working day. Monday to Saturday, excluding national holidays.

CUSTOMER SERVICE

Email: onlinecustomerservice@diesel.com

Phone: 08003681081

 

From 7am to 7pm GMT, from Monday
to Saturday, excluding holidays