Help

RECEIVING YOUR REFUND

After we have received your return and verified that all of the conditions have been met, we will issue the refund and send you a confirmation email.

The timing for your refund to show in your account will depend on the payment method used when purchasing and on local banking procedures:
- Credit Card refund time will depend on your card company’s policies.
- PayPal credit will be visible within 24 hours from when you receive our refund confirmation email.
- Amounts sent by wire transfer are usually received within one to two weeks.

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.


We will respont to every message within 1 working day. Monday to Friday, excluding national holidays.

CUSTOMER SERVICE

Email: onlinecustomerservice@diesel.com

Phone: 08003681081


From 7am to 7pm GMT, from Monday
to Saturday, excluding holidays